Terms of service

Terms of Use

Access to and use of RagClothing.in, our products, and services are subject to the following Terms of Use ("Terms"). By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms, our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies published on our website.

We reserve the right to modify these Terms at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

1. Introduction

The website RagClothing.in is owned and operated by:

R.A. Garments

Proprietor: Ramesh

Registered Address:

R.A. Garments

18/3, Othimalai Road,

Ram Nagar, Annur,

Coimbatore, Tamil Nadu – 641653, India

Email: care@ragclothing.com

These Terms apply to all visitors, customers, and users of the website.

2. Services

Rag Clothing is an online fashion and apparel retailer offering clothing, accessories, and related products through its website.

By placing an order, you agree to purchase products subject to these Terms and applicable policies.

3. Your Account

By creating an account on our website, you agree that:

  • All information provided is accurate and complete.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You are responsible for all activities conducted through your account.

  • You must immediately notify us of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection, storage, and processing of information as described in the Privacy Policy.

5. Product Information & Pricing

  • Product images are for illustrative purposes only.

  • Actual colors may vary due to monitor and device settings.

  • Product measurements and sizing information are approximate.

  • We make reasonable efforts to ensure product descriptions and prices are accurate.

In the event of a pricing error:

  • We reserve the right to cancel the order.

  • Customers will be informed promptly.

  • Any amount paid will be refunded in full.

Prices may change without prior notice; however, changes will not affect orders already confirmed.

All prices displayed on the website are in Indian Rupees (INR) and include applicable taxes unless otherwise stated.

6. Payment

We accept payments through:

  • UPI

  • Credit Cards

  • Debit Cards

  • Net Banking

  • Wallets

  • Cash on Delivery (where available)

Orders will be processed only after successful payment authorization.

For Cash on Delivery (COD) orders, Rag Clothing reserves the right to verify the order before dispatch.

If payment fails or is declined, the order will not be processed.

7. Delivery

Delivery timelines are provided as estimates and may vary depending on location and courier availability.

  • Customers will receive order confirmation and tracking details after dispatch.

  • Orders containing multiple products may arrive in separate shipments.

  • Delays caused by courier services, weather conditions, festivals, strikes, or other circumstances beyond our control shall not create liability on Rag Clothing.

For detailed information, please refer to our Shipping Policy.

8. Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Customers should review the policy before placing an order.

Rag Clothing reserves the right to reject returns that do not comply with the stated conditions.

9. Intellectual Property Rights

All content on RagClothing.in, including but not limited to:

  • Logos

  • Brand names

  • Product designs

  • Images

  • Graphics

  • Videos

  • Text content

  • Website design

is the property of Rag Clothing and protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or services.

We are not responsible for:

  • The content of third-party websites

  • Their privacy practices

  • Their products or services

Accessing such websites is at your own risk.

11. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Distribute malware or harmful code.

  • Interfere with website functionality.

  • Submit false or misleading information.

Violation of these terms may result in account suspension or legal action.

12. Indemnification

You agree to indemnify and hold harmless Rag Clothing, its owners, employees, affiliates, and representatives from any claims, damages, losses, liabilities, and expenses arising from:

  • Your misuse of the website.

  • Your violation of these Terms.

  • Your infringement of any third-party rights.

13. Limitation of Liability

To the fullest extent permitted by law, Rag Clothing shall not be liable for:

  • Indirect or consequential losses.

  • Loss of profits or business opportunities.

  • Service interruptions.

  • Delays caused by third-party service providers.

Our maximum liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

14. Termination

We reserve the right to suspend or terminate access to our website without prior notice if:

  • These Terms are violated.

  • Fraudulent activity is suspected.

  • Misuse of services is identified.

Any obligations incurred before termination shall remain enforceable.

15. Promotional Offers & Wallet Credits

If wallet credits, reward points, cashback offers, discount coupons, or promotional credits are offered:

  • They may be subject to specific campaign terms.

  • They cannot be exchanged for cash.

  • They may be withdrawn or modified without prior notice.

  • Misuse may result in cancellation of benefits.

16. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Coimbatore, Tamil Nadu, India.

17. Contact Information

For any questions regarding these Terms of Use, please contact:

R.A. Garments

18/3, Othimalai Road,

Ram Nagar, Annur,

Coimbatore, Tamil Nadu – 641653, India

Email: care@ragclothing.com

Website: https://www.ragclothing.in

Contact Person: Ramesh